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Refunds & Exchanges

All orders placed are final.

By purchasing from Pretty Kinks Ltd, you agree to the terms and conditions stated.

As part of the UK Consumer Contracts Regulation 2014 certain goods by reason of their nature cannot be returned.

Pretty Kinks Hair Collection
Pretty Kinks hair extensions are a hygiene sensitive product and as as a result cannot be returned or exchanged.

Pretty Wraps
Pretty Wraps products are handmade and a hair accessory therefore we are unable to accept returns or exchanges.

Here at Pretty Kinks we really want to provide you with excellent customer service. If there is a problem with your order then we would like the opportunity to solve this. Please contact us as soon as possible (within 14 calendar days) at with your order/invoice number in the subject.