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Delivery info

Processing Time

Processing is all the steps involved in getting your order ready such as quality control and packaging your order carefully. Please allow 1-2 business days for processing. During the busy periods such as sales, special offers and events, please allow 2-3 business days. Please note we do not always process the order the same day it is received.

We use Recorded Delivery (UK) or Track & Signed (Europe/International) because it allows all orders to be tracked from posting to delivery. As signatures are required on all delivery this gives confirmation that the order has been received. It also enables us to trace the order in the unlikely event that a parcel goes missing.

Shipping costs cover both the packaging as well as the cost of physically shipping your items.

UK Delivery

UK orders are sent using Royal Mail Recorded Delivery. A signature is required on delivery. Royal Mail aim to deliver your parcel the next working day however this is not always the case. Deliver costs are a flat rate done by size of parcel and weight (g/kg)

  • Sample pack - £1 (1st class post) 
  • Small parcel - £5
  • Large parcel - £8

Europe Delivery

European orders are sent using Royal Mail International Tracked & Signed service and aim to deliver within 3-5 business days. A signature is required on delivery. Deliver costs are a flat rate done by size of parcel and weight (g/kg)

  • Sample pack - £8  
  • Small parcel - £10
  • Large parcel - £14

International Delivery

International orders are sent using Royal Mail International Tracked & Signed service and aim to deliver within 5-7 business days. A signature is required on delivery. International customers are responsible for all customs, duties and taxes. Deliver costs are a flat rate done by size of parcel and weight (g/kg)

  • Sample pack - £10  
  • Small parcel - £13
  • Large parcel - £20